1. Introduction
Welcome to rt777 — an international-standard online betting and gaming platform that places user privacy above all else. This Privacy Policy explains in detail how rt777 collects, uses, stores, and protects your personal information.
By accessing the rt777 platform through our website, mobile app, or any other digital channel, you are deemed to have accepted this privacy policy. Please read it carefully before using the platform.
Rt777 complies with international data protection laws and standards. We believe transparency is the foundation of trust — which is why our Privacy Policy is written in clear, straightforward language that every user in Bangladesh can easily understand.
This privacy policy applies solely to the rt777 platform. For third-party sites or services, please refer to their respective policies.
2. What information we collect
Rt777 collects certain information to provide you with the best possible service. This data falls into two categories — what you provide directly and what is collected automatically.
Information you provide directly:
- Full Name, Date of Birth & National ID Number
- Email address and mobile number
- Residential address and country
- Payment method details (bKash/Nagad/Rocket account number)
- A copy of your passport, driving licence, or national ID for KYC verification
- Records of communications with the support team
Automatically collected information:
- IP address and device information
- Browser Type & Operating System
- Time and date of login and activity on the platform
- Betting history and transaction records
- Cookies & Session Data
- Geographic Location ( Country level only)
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Name & Date of Birth | Identity verification and age confirmation | Yes |
| Email & mobile | Account communications and OTP | Yes |
| Payment information | Transaction Processing | Yes |
| KYC Documents | Legal Compliance & Fraud Prevention | Yes |
| Cookie Data | Experience improvement and analytics | Optional |
3. Purpose of Data Use
Rt777 uses the information it collects solely for specific, legitimate purposes. We never collect unnecessary data, and collected information is never used beyond its stated purpose.
- Account creation, management, and security
- Processing deposits, withdrawals, and other financial transactions
- Age Verification & KYC Completion
- Providing customer support and resolving complaints
- Prevention of fraud, money laundering, and other illegal activities
- Sending personalised bonus and promotional offers (with your consent)
- Improving platform functionality and overall user experience
- Meeting legal obligations and providing reports to regulators
- Behavioral analysis to ensure responsible gaming
rt777 never sells your data to third parties for advertising purposes. Our marketing communications are sent only with your consent.
4. Data Sharing Policy
Rt777 does not sell your personal data to third parties. However, limited information may need to be shared in certain specific circumstances.
- Payment Processor: Information required to complete transactions is shared with the payment gateway
- Legal Authority: Information may be disclosed in response to a valid request from a court or regulatory authority
- Fraud Prevention: Information may be shared with security agencies to help prevent fraudulent activity
- Technology Partners: Trusted technology providers may process limited data to support platform operations
- Business transfers: Your data may be transferred in the event of a company merger or acquisition
Before sharing data with third parties, rt777 ensures they maintain adequate data protection standards. All sharing is governed by contractual confidentiality obligations.
5. Cookies & Tracking Technologies
Rt777 uses cookies and similar technologies to improve platform functionality and personalize your experience.
- Essential Cookies: These are essential for maintaining login sessions and security — they cannot be disabled
- Functional cookies: Remembers language preferences and user settings
- Analytics Cookies: Helps monitor platform usage to improve our services
- Marketing cookies: Used to show relevant bonuses and offers — can be turned off
You can manage cookies through your browser settings. However, disabling certain cookies may affect the proper functioning of some platform features.
6. Data Storage & Security
Rt777 uses industry-leading security technology to keep your data safe. Protecting your information is a responsibility we take seriously.
- All data is transmitted using SSL/TLS encryption
- Payment information is stored in compliance with PCI-DSS standards
- Passwords are stored using bcrypt hashing — they are never stored in plain text
- Servers and databases undergo regular security audits
- Firewalls and intrusion detection systems are active to prevent unauthorized access
- Even after account deactivation, data may be retained for up to 5 years as required by law
Alongside our efforts to protect your data, please keep your account password strong and never share it with anyone.
7. Your Rights
As a registered user of rt777, you have certain rights over your personal data. We respect these rights and do our best to respond as promptly as possible.
- Right to Access: You can request to know what information we hold about you
- Right to rectification: You may request correction of any inaccurate or outdated information
- Right to Erasure: You may request deletion of your data under certain circumstances
- Restriction of processing: In certain circumstances, you may request that the processing of your data be restricted
- Right to Portability: You can request a copy of your data in a machine-readable format
- Right to object: You may opt out of marketing communications
To exercise any of these rights, please contact our support team. We generally respond within 30 days.
Due to legal obligations, certain information — particularly financial transaction records — may not be possible to delete entirely.
8. Third-party services
The rt777 platform integrates certain third-party services that help enhance your experience. These services operate under their own privacy policies.
- Payment Gateway: Mobile banking services including bKash, Nagad, and Rocket — each with their own privacy policy
- Analytics tools: Used to monitor platform performance — data is anonymised
- Live Chat Support: Used for customer service — only conversation data is stored
- Sports data feed: Live scores and odds providers — no personal data is shared
Rt777 carefully selects third-party service providers and enters into data processing agreements with them. Even so, we recommend reading their privacy policies before using their platforms.
9. Children's Privacy
Rt777 is a platform exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.
- Age is verified at registration and users under 18 are not permitted to create an account
- Any data found to belong to a minor will be deleted immediately upon discovery
- If a parent or guardian believes their child's information has been collected, please notify us immediately
Use of rt777 by anyone under 18 is strictly prohibited. To learn more about responsible gaming, visit our Responsible Gaming View page.
10. Privacy Policy changes
Rt777 reserves the right to update this Privacy Policy as needed. Changes may be made in response to legal requirements, new platform features, or business needs.
- For significant changes, you will be notified 30 days in advance via email or platform notification
- The date of each update will be noted at the top of the page
- Continued use of the platform after any changes will be considered acceptance of the updated policy
- If you disagree with any updated policy, you may request to close your account
11. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated support team. We aim to respond to your message promptly.
- Email: support@rt777.ws
- Response time: Usually within 72 hours
- Data Protection Request: Processed within 30 days
We're always here to help with any questions about your privacy. Feel free to reach out to us directly.